Henry McDaniel

Contributed to the growth of IBM’s hybrid cloud and AI offerings, driving a 24% year-over-year increase in cloud revenue, with focus on enhancing Instana’s observability and performance monitoring capabilities, which directly improved system efficiency and customer satisfaction. Awarded salary increase and stock bonuses for ‘outstanding contributions” which included finding and fixing major issues in software which helped our clients achieve their business goals. Led the rebuilding of the PHP software team, expanding from one to six engineers, where we worked on instrumentation of the Zend engine that powers PHP which is written in C. Managed end-to-end maintenance and debugging of enterprise software, minimizing downtime. Provided expert customer support for complex technical issues, helping long-term client retention.

Led product development, client acquisition, and project delivery, achieving diverse portfolio and strong, satisfied customer base resulting in a 650% increase in business. Supported several popular gyms with custom enterprise level software.

Led the architecture and implementation of scalable micro services framework for a direct-to-consumer e-commerce market place, praised by the incoming CTO for its robust design and maintainability. Managed and mentored a cross-functional team of developers, enhancing team efficiency and code quality. Spearheaded the adoption of cutting-edge technologies, including Docker, Kubernetes, Apollo and Kafka, laying a strong technical foundation for future development. Ensured rapid prototyping and deployment cycles. Enabling faster iteration and product enhancements.