Project Manager and ClickUp Owner with 4+ years running client accounts inside ClickUp as the single source of truth, building the templates, dashboards, and automations myself rather than working inside someone else's system. As ClickUp Owner at my current company, drove a 40% increase in ClickUp adoption in Q2 while continuing to run projects day to day. Ranked in the top 10% of ClickUp users globally as a Verified Power User. Combined a ClickUp health-scoring dashboard, automated workflows, and a recurring account-review cadence to cut manual status-tracking and reporting work by an estimated 20–30%, while surfacing at-risk accounts earlier instead of after a client had to raise the issue. Built a ClickUp AI agent that automated time-tracking breakdowns, and directed an AI coding agent to build dependency maps and keep documentation current. Manage 10+ concurrent client accounts at once, including direct day-to-day contact with a US-based client and projects run on Meta Ads, Google Ads, and Klaviyo, plus some exposure to UGC and Instagram creator marketing. Picks up new marketing tools and platforms quickly.
Managed 10+ concurrent software delivery projects across Government, SaaS, FinTech, Logistics and Research domains. Led cross-function...
Managed 10+ concurrent software delivery projects across Government, SaaS, FinTech, Logistics and Research domains. Led cross-functional teams across Product, Engineering, QA, Design and Business stakeholders. Designed standardized PMO governance and ClickUp workflows. Built pre-go-live, go-live, hypercare and managed services workflows. Tracked SLAs, DIFOT KPIs and executive dashboards. Coordinated sprint planning, release planning and milestone tracking. Supported production deployments and transition to managed services. Partnered with executive leadership in governance and roadmap reviews. Led risk, blocker and escalation management. Created SOPs, governance playbooks, DoR, DoD and release checklists. Managed delivery governance for the Verpact digital transformation program.Key Achievements
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