Romil Shah
Power Platform and Dynamics 365 CE Specialist with hands-on expertise in building model-driven and canvas apps, automating business processes with Power Automate, and integrating tools like Plumsail and Documents Core Pack. Skilled in full solution lifecycles, user-focused design, and bridging technical and business needs through effective communication and support.
REVIEWS FROM CLIENTS
Developed and implemented Dynamics 365 CE/CRM and Power Platform solutions—including model-driven
and canvas apps—delivering tailo...
Developed and implemented Dynamics 365 CE/CRM and Power Platform solutions—including model-driven
and canvas apps—delivering tailored, scalable solutions that align with client business needs.
• Designed and automated business processes using Power Automate, integrating third-party services such as
Plumsail for document generation and approval workflows.
• Implemented and configured Documents Core Pack templates and automation to streamline document
generation and delivery for end users.
• Contributed to the full lifecycle of Dynamics 365 CRM/CE and Power Platform projects, demonstrating
hands-on expertise in development, customization, and technical consulting.
• Collaborated directly with clients and stakeholders to gather requirements and deliver effective, user
friendly solutions.
• Demonstrated proficiency in solution configuration, workflow automation, data integration, and user
experience design across Microsoft’s low-code/no-code platforms.
• Authored detailed documentation outlining application functionality, configurations, integrations, and user
guidance to support ongoing use and governance.
• Provided technical support and guidance post-deployment to ensure system stability and client confidence.
• Effectively communicated complex technical concepts to a range of audiences, bridging the gap between
business and technology teams.
• Maintained a proactive attitude, consistently seeking opportunities for learning and professional
development within the Dynamics 365 and Power Platform ecosystem.
Managed and updated the company’s WordPress website, creating and maintaining pages using Divi Builder to ensure a modern and user-friendly web presence.
Responsible for scoping changes wanted by the customer, functionally designing and bringing changes to
production.
● Working w...
Responsible for scoping changes wanted by the customer, functionally designing and bringing changes to
production.
● Working with customers to create templates based on their requirement in Documents Core Pack and
automate the entire process via Power Automate.
● Work with customers to understand their business process and apply some smarts and automations in their
system.
● Providing training to ease customers into using the system and creating documentation for wikis/how to
guides.
● Provide hyper care support to customers after going live.
● Assisting team members as and when required with configuring changes in Dynamics, testing or fixing
Microsoft Flows, reviewing Solution design documents.