Lena Shakurova

Chatbot Developer & Consultant (GPT4, ChatGPT, Rasa, DialogFlow, VoiceFlow, LandBot)

Hi, my name is Lena, and I help businesses solve problems using chatbots. I have over 6 years of experience building chatbots using Rasa, DialogFlow and GPT-4, offering consultations on chatbot development and conversation design, and also teaching people to build chatbots themselves, giving mentoring session and workshops.

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What makes me different from other freelancers:

▣ I offer full-cycle chatbot development services, from a business idea to production.

▣ I am not just a full-stack developer. I have background in Natural Language Processing and Artificial Intelligence and I understand Machine Learning and the mechanisms behind how chatbots actually work.

▣ My first education is in Linguistics, which is very useful when it comes to designing dialogues and making them user friendly.

▣ I take business oriented approach and think about chatbots as a tool to solve a specific problem. I try to design chatbots with your business goals in mind and the problem you are trying to help your users solve.

▣ I believe that for any software project, including developing chatbots, it's very important to always keep users in mind. This means that I try to do user-research before the beginning of the project and validate my assumptions as soon as possible on real users.

▣ I value transparent and direct communication.

▣ I value your time and I value my time and I prefer to deliver results quickly rather than doing work for the sake of work.

▣ Based on the reviews, people think I'm a nice person to work with :)

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Here are some ways I can help you:

▣ Getting started with your chatbot project. I can share with you my knowledge and expertise in the area of Chatbot Development, help you come up with a project plan, give you an overview of available chatbot tools that would best suit your project and will help you reach your business goals.

▣ Full-cycle chatbot development. I offer full-cycle chatbot development services, from start to finish. For chatbot development I use GPT-4, Rasa, DialogFlow, ManyChat, Landbot and VoiceFlow. For backend I use Python. For frontend I use JavaScript (TypeScript).

▣ Conversation design. I can both help you create conversation flows for your chatbot from scratch and review your existing conversation design and give you suggestions for improvement.

▣ Reviewing your existing chatbot. Ican give up tips both on how to improve your implementation (why your Machine Learning doesn't deliver results) as well as your conversation design (why users don't enjoy talking with your chatbot).

▣ Education. If you'd like to become a better chatbot developer yourself or are looking for a mentor to improve your current skills, I can help you. ▣ Chatbot widget. If you just looking a chatbot widget for the website, I can share with you my code so that you don't have to build it from scratch.

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Tech Stack:

▣ Programming Languages: Python

▣ Chatbots: DialogFlow, Rasa, ManyChat, GPT3

▣ Database: MYSQL, Postgres, MongoDB, BigQuery

▣ Machine Learning: Scikit-Learn, Tensorflow

▣ NLP: NLTK, Gensim, SpaCy, FastText, word2vec, MUSE

▣ Crawling: Scrapy, Beautiful Soup, LXML

▣ Web: Flask, HTML, CSS, JavaScript

▣ Generative AI: ChatGPT, GPT-3.5, GPT-4 ==== Some of my chatbot development projects:

▣ Business Assistant Chatbot (GPT3, DialogFlow)

▣ Property Management Chatbot (Rasa)

▣ Language Leaning Chatbot (Rasa)

▣ Financial Assistant Chatbot (DialogFlow)

▣ Health Coach Chatbot (DialogFlow)

▣ Chatbot-Recruiter (ManyChat)

▣ Voice Auto Attendant Chatbot (DialogFlow)

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If this all sounds interesting, feel free to get in touch and we can schedule a free discovery call!