Lee Liang

SMS and email marketing platform utilizing AI to personalize messaging and interactions between clients and their customers.

AI technology startup building AI-powered mental health screenings for corporate organizations, private healthcare professionals, and everyday individuals.

• Leading UI re-design and re-architecting efforts, implementing frontend best practices and modularizing base components for extensibility and scalability.
• Continuously augmenting chatbot scripting engine and integrated third-party speech-to-text API (Deepgram), reducing operational costs by ~2500% and overall infrastructure costs by ~50%.
• Leveraged and enhanced existing websockets infrastructure to implement real-time feature flag management and live transcription solutions, while also internally exposing a dev-friendly API.
• Successfully re-architected and re-implemented multiple legacy frontend components and backend APIs, improving modularity and performance of our overall codebase.

Vertical SaaS fintech startup with focus on providing bookkeeping, tax preparation, and other financial services tailored for therapists running private practices.

• Successfully led the project management and technical implementation for a comprehensive tax related project, resulting in a reduction of tax-related errors and overall time savings for our therapists during tax season.
• Efficiently upgraded backend Stripe API integration, enabling customer account lifecycle visibility and subscription recovery, reducing unintentional cancellations and customer churn.