Shahidul Islam

I have been working as a Lead Developer for more than 3 years and leading a team to develop state-of-the art products using latest technologies. Responsibilities: • Solving big data problems and ensuring that end user applications can handle ever-increasing amounts of data. • Designing, developing and improving robust and testable enterprise applications. • Creating, documenting, and implementing REST API. • Collaborating effectively with all stakeholders to ensure that web-based enhancements and projects are implemented in a timely manner. • Lead the development team using ITIL process, Agile DSDM Methodology and Jira Software.

As a Senior Software Engineer at Imperial College London, working on one of the business-critical solutions is both challenging and rewarding. This includes: • Integrating ServiceNow instance with various applications and data sources such as in-house SOA application for data end-point, MID Server, Single Sign-on, LDAP, multiple SMS/SCCM, Google Maps, HP Survey, ICAMS (in house absence management), SoV (in house Student/Company management), Oracle Databases, Blackboard etc. • Managing and creating service catalogs and catalog items for different departments, set the execution plans and tasks, apply workflow, assign to appropriate groups and creating request/incident tickets automatically. • Creating and scheduling Import sources, Transform Maps, Inbound/outbound services, scripted web services, CMDB and Asset Management etc. • Day to day activities include Incident, Request, Problem and Change management, working on enhancements, feeds, creating Record Producers for Custom Employee Self Service (Sites), Managing and creating Service Portals etc.

As a Lead web developer, I was Responsible for creating and maintaining a range of projects, designing appealing web applications and interacting with graphic designers, other back-end developers and project manager on a daily basis. • Developing high scalable, cross browser compatible applications using frameworks such as Codeigniter (mainly), Zend, Web technologies and various APIs. • Providing Second/third line support via email, telephone and footprints to the end users. • Dealing with PM and stakeholders regularly to meet the project requirements. • Project analysis, requirement gathering, creating early prototype and developing the final product using Agile Methodologies throughout the entire project life cycle.