Anup Vasudevan

• Architect and operate serverless GenAI platform APIs (AWS Lambda, Fargate, DynamoDB, AWS Connect, API Gateway) powering Eno and Live Agent Chat experiences for 13M+ customers.

• Drove performance and reliability readiness across the team's conversational-AI service portfolio, certifying 5x~ peak-event capacity for high-traffic launches, and hardened core data-integrity paths by eliminating latent correctness risks in high-traffic entry points.

• Led the observability strategy and platform migration across 11+ services, standardizing telemetry on OpenTelemetry and establishing end-to-end tracing that closed observability gaps across the full request lifecycle, while surfacing enterprisewide migration risks to leadership.

• Owned progressive release and verification for traffic-critical features during highstakes rollouts, safeguarding production stability across the conversational-AI portfolio.

• Introduced GenAI-assisted engineering workflows (Claude Code, Windsurf, internal LLM tooling) adopted across the team — accelerating debugging, code hardening, and root-cause analysis — and codified reusable cross-system diagnostic playbooks that compressed incident-resolution time.

• Advanced org-wide AI adoption beyond the team: contributed reusable skills to Capital One's internal AI marketplace through an enterprise accelerator, and prototyped designto-engineering tooling spanning web, iOS, and Android to automate feasibility review.

• Lead the design, architecture, and upkeep of cross-cloud serverless APIs leveraging AWS Lambda, DocumentDB, and API Gateway, empowering a diverse range of robotics, hardware products, and services.
• Optimize existing serverless infrastructure using AWS CloudWatch and X-Ray to monitor and fine-tune performance, resulting in a 30% boost in efficiency, a 20% reduction in overhead, and 100% adherence to project budget constraints.
• Implement rigorous coding practices in JavaScript and TypeScript, incorporating unit testing, functional testing, and test-driven development (TDD) principles, leading to a notable 15% decline in bug incidents.
• Orchestrated the creation and maintenance of an AWS AppSync-driven soft real-time data layer, facilitating data transmission across backend APIs, client applications, and dashboards, enhancing data synchronization efficiency by 50%.
• Manage and expand soft real-time systems deployed on AWS ECS, utilizing Docker for containerization, and driving push notifications and email services with an exceptional uptime of 99.9%.
• Apply security best practices throughout the development process, including data encryption, authentication, and authorization.
• Collaborate with cross-functional teams to gather project requirements and translate them into technical solutions.

- Designed and created POC REST APIs using Elixir, Phoenix and Broadway to support cross system trade consolidation. - Maintained and added features to existing Phoenix apps that power various trading systems and services for the firm. - Built high quality code following unit testing, functional testing and test driven development. Requirements gathering to help validate and build out newer services asked by the portfolio managers and analysts. - Built LiveView components to power UI that display aggregated data from various services.