Experienced Salesforce specialist who helps with programmatic (Apex, Visualforce, Aura, LWC) & declarative (Flows, Validation Rules, Approval Rules) development. 66% of my experience comes from Sales Cloud, 33% - Service Cloud implementations. My expertise extends to Data Residency, leveraging InCountry services to ensure secure and compliant data management.
Main responsibilities:
- install and configure the package according to Prospects’ specifications on Prospects’ orgs;
- co...
Main responsibilities:
- install and configure the package according to Prospects’ specifications on Prospects’ orgs;
- communicate with a Sales team helping them demonstrate the product properly to a Prospect;
- support Prospects and Clients in their "package adaptation for their business needs" journey;
- answer/explain technical questions/details related to the package (describe what does the package do in a specific case and how it influence Prospect's/Client's Salesforce processes);
- ask a client if they can turn it off and on again;
- file bugs and enhancements for a Salesforce Engineering team;
- distribute tasks coming from Sales teams among team members;
- manage the team (priorities, rote requests among team members, vacations, members development plan).
Other responsibilities:
- code reviews (Apex, LWC);
- conduct technical interviews.
Main responsibilities:
- install and configure the package according to Prospects’ specifications on Prospects’ orgs;
- co...
Main responsibilities:
- install and configure the package according to Prospects’ specifications on Prospects’ orgs;
- communicate with a Sales team helping them demonstrate the product properly to a Prospect;
- support Prospects and Clients in their "package adaptation for their business needs" journey;
- answer/explain technical questions/details related to the package (describe what does the package do in a specific case and how it influence Prospect's/Client's Salesforce processes);
- file bugs and enhancements to a Salesforce Engineering team’s backlog;
- investigate other than Sales and Service clouds for a unique components; file components' tickets to a Salesforce Engineering team’s backlog;
Other responsibilities:
- distribute tasks coming from Sales teams among other Salesfroce Engineers;
- code reviews (Apex, LWC);
- conduct technical interviews;
Main responsibility: support Mapbox teams which use Salesforce. Non technical duties: requirement gathering from either a stakeholder...
Main responsibility: support Mapbox teams which use Salesforce. Non technical duties: requirement gathering from either a stakeholder or an end-user, documenting the request, on call support, ETL. Technical duties: building architecture, design of a feature, implementing it (mostly with Apex (triggers) but also including using Process Builder, Validation Rules, creating new objects, fields), testing, deploying, maintaining, storing changes in Git. - Copied as close as possible Google Spreadsheet functionality into Salesforce using Visualforce page and Apex extension. The challenge was to map the same input data as on a Google Spreadsheet to standard objects, make it possible to load input data the way it was input by a User; and make it as much feel like Google Spreadsheet as possible (going through items using either Tab or Enter keys. - Fixed and then re-implemented (because of changed business process) Lead assignment and Lead auto-conversion process using third party package (Lane Four). The challenge was related to Free Email Domain companies and Leads with Free Email Domain emails. Process Builder and formula fields were involved in the solution.