Experienced Salesforce Technical Architect/Developer with 13 certifications and a successful 7- year track record in diverse Salesforce implementations, covering Sales, Service, Experience, Marketing, Health Cloud, and CPQ across various industries such as Healthcare, Hospitality, Manufacturing, and Retail.
As a Lead Technical Consultant and Developer for my employer's clients, I leveraged my Salesforce expertise to deliver impactful ...
As a Lead Technical Consultant and Developer for my employer's clients, I leveraged my Salesforce expertise to deliver impactful solutions. Additionally, I played a key role as a Solution Architect in pre-sales activities, involving demo preparation, estimations, and resource management. I took the initiative to establish training programs for Associate Consultants and provided mentorship to foster professional growth.
As a Lead Salesforce Engineer in numerous Salesforce implementations, I took charge of guiding the team from a technical perspective. ...
As a Lead Salesforce Engineer in numerous Salesforce implementations, I took charge of guiding the team from a technical perspective. My responsibilities included designing solution architecture and collaborating with Product Owners (PO) and Project Managers (PM) in sprint planning, estimation, and task assignments. I played a pivotal role in strategically planning and executing project delivery from a technical standpoint.
As a Production Support Lead for a Fortune 10 company, I played a crucial role in maintaining the stability of all client production e...
As a Production Support Lead for a Fortune 10 company, I played a crucial role in maintaining the stability of all client production environments. Responsibilities included overseeing a team of developers and testers, addressing blockers to expedite incident/ticket resolution, and collaborating with other leads and architects to plan releases, rollback strategies, and impact analysis. Additionally, I managed stakeholders during critical issues and presented system health reports and incident updates to C-level executives.