Michail Liarmakopoulos

Automating boring things in Python and creating Kubernetes operators in golang with Kubebuilder framework.

• Assisted Google customers with issues they might encounter with Apigee Edge for Public/Private Cloud and Apigee X/Hybrid.

• Created solutions to issues Google customers might have with all the versions of Apigee (Apigee Edge, Apigee Private Edge, Apigee X, Apigee Hybrid), from installation, internal issues and educating them for various things that are not reported in the documentation.

• Communicated with the Google engineering teams the issues of our customers in order to provide fast resolution for the problem at hand, by opening internal bugs.

• Writed internal documentation for features of Apigee that isn’t documented yet so that the Google documentation team can update the public documentations for the benefit of the Apigee customers.

• Tech skills developed: core Linux networking skills, REST APIs, Proxy Servers, authentication methods, XML, containers, Kubernetes, Golang.

• Soft skills developed: time management, excellent spoken and written communication, cooperation within a team, training junior team members.

Provided first line support to customers for Big Data and Machine Learning products of the Google Cloud Platform.

• Supported products such as BigQuery, Dataflow, Pub/Sub, Composer, Dataproc and AI Platform.

• Communicated with the product engineering team the issues of my customers in order to provide fast resolution for the problem at hand.

• Writed internal documentation for solutions provided, with a synopsis of the problem and its steps towards resolution.

• Reproduced customers’ issues in python, Java, golang and provided solutions.