Adrian H Warren
Highly-skilled, accomplished, and innovative Software Engineer and Telecom Professional specializing in software architecture, development, deployment, and maintenance of advanced telecommunication systems. Resourceful troubleshooter and problem solver, adept at creating high-level tools for the prompt resolution of complex issues. Results-driven with a record of success in strategic planning, project management, and client collaboration. Effective at meeting deadlines and exceptional ability to create custom software/scripts to streamline sales processes and enhance client satisfaction.
REVIEWS FROM CLIENTS
• Rearchitect the original design and maintenance protocols for an online AWS-based Wi-Fi design tool, outperforming all in-house mark...
• Rearchitect the original design and maintenance protocols for an online AWS-based Wi-Fi design tool, outperforming all in-house marketing programs and generating 60% of all leads
• Design and develop extensions to XMS, Xirrus Client/Server Java Network Management System
• Provide top-tier XMS support for customers with most complex and urgent troubleshooting needs
• Generate, coordinate, and execute software development activities with tech teams to create quality control testing of products prior to release to drive strong sales and customer satisfaction
• Formulate and document designs aligned with product requirements and internal objectives, emphasizing factors such as maintainability, extendibility, reliability, testability, and efficiency
• Provide technically viable strategies and expert advice on optimal, efficient automation methods
• CEO Excellence Award for successful completion of major releases of XMS-Enterprise and Wi-Fi Designer Cloud, updates critical to the retention of customers and their transition to new products
• Managed full project lifecycle of Wi-Fi designs, installation, and configured Xirrus Wi-Fi arrays for schools, hospitals, and large ...
• Managed full project lifecycle of Wi-Fi designs, installation, and configured Xirrus Wi-Fi arrays for schools, hospitals, and large corporations; generated final site survey reports using AirMagnet
• Analyzed current operations and production challenges by pinpointing areas for necessary improvements and accommodations for significantly increased Wi-Fi capacity demands
• Created stand-alone TCL automation tools that enabled rapid configuration of large numbers of newly deployed Wi-Fi access points and reduced on-site configuration from 2 hours to 5 minutes
• Collaborated closely with sales teams to provide technical assistance, proof of concept test beds, and on-site technical expertise during sales visits to positively affect customer satisfaction
• Delivered comprehensive user support across all applications and platforms, concurrently oversaw network operations and conducted ri...
• Delivered comprehensive user support across all applications and platforms, concurrently oversaw network operations and conducted rigorous testing to troubleshoot technical issues and provided timely resolution to customer problems