Top Senior Voice recognition Developers - Dec 2017
Android developer worked on over 10+ published mobile applications.
Michael started developing for mobile platforms (Android, BlackBerry, iOS, mobile web) in 2010 with a focus on developing applications for the Android operating system. He is currently an Android consultant and senior software engineer, designing and implementing solutions for a diverse set of clients. Michael also delivers lectures and workshops in Android application development and design. Through his Android developers' blog www.AndroidDev101.com, Michael has created tutorials on a wide range of topics in Android development.
Senior Software Engineer IVR and CRM at CNSI
As a Developer at CNSI my responsibilities is to create Avaya Interactive Voice Response solutions which involve components like Avaya Experience Portal for hosting Self-service applications, Communication Manager for Contact Center collaboration using SIP/VOIP Architecture, Application Enablement Services and Interaction Center for CTI, Call Management system for Reporting, Avaya CT for Siebel Integration and other CTI CRM integrations. I involve in IVR Customer behavioral analysis, Reporting and Assessing business impact for developing better customer service experience applications. I drive my customer contact centers to improve agent productivity, maximize return on technology investments and reduce costs. I always try to adhere my profession to - "Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. - Peter Drucker"
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