EXPERTISE

Voicexml10 years experience

10 years of IVR development and contact center experience for Avaya, Genesys, Cisco products using Eclipse RAD, VXML/CCXML, Speech Recognition Grammars, Core...

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Java7 years experience

Core Java and Web programming expertise in various domain like Medicaid, Telecom, Finance, Health Care and Insurance sectors.

Web service
JavaScript
Java
Jsp and servlet

Crm cti integration3 years experience

CTI integration between CRM and IVR for Siebel, and Salesforce to provide Agent screen pops.

Siebel
Salesforce
Crm
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LANGUAGE AND TIMEZONE

English
Eastern Time (US & Canada) (-05:00)
0.0
Available for hire

EXPERIENCE

Voicexml
10 years
Java
7 years
Database
4 years
Crm cti integration
3 years