Top Senior Ivr Developers - Sep 2017
Laravel Expert, Twilio Guru | 16 years of experience!
Backed with over 16 years of experience Jordan has built web applications for clients ranging from local small businesses, to the US Government. Jordan founded RotorSpace in 2009 which was acquired by Vertical Magazine (MHM Publishing) in 2011. Jordan understands what it takes to build effective applications. Hire Jordan as your codementor today!
Senior Software Engineer IVR and CRM at CNSI
As a Developer at CNSI my responsibilities is to create Avaya Interactive Voice Response solutions which involve components like Avaya Experience Portal for hosting Self-service applications, Communication Manager for Contact Center collaboration using SIP/VOIP Architecture, Application Enablement Services and Interaction Center for CTI, Call Management system for Reporting, Avaya CT for Siebel Integration and other CTI CRM integrations. I involve in IVR Customer behavioral analysis, Reporting and Assessing business impact for developing better customer service experience applications. I drive my customer contact centers to improve agent productivity, maximize return on technology investments and reduce costs. I always try to adhere my profession to - "Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. - Peter Drucker"
I am an experienced full-stack software developer, primarily in back-end development for web applications. My specialties are debugging, software design, refactoring
UI/UX Development, Website Database and Design Programming, Front End Dev. Tweets about design, development, productivity and products.
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