Top Senior Ivr Developers of August 2017
Laravel Expert, Twilio Guru | 16 years of experience!
Backed with over 16 years of experience Jordan has built web applications for clients ranging from local small businesses, to the US Government. Jordan founded RotorSpace in 2009 which was acquired by Vertical Magazine (MHM Publishing) in 2011. Jordan understands what it takes to build effective applications. Hire Jordan as your codementor today!
Senior Software Engineer IVR and CRM at CNSI
As a Developer at CNSI my responsibilities is to create Avaya Interactive Voice Response solutions which involve components like Avaya Experience Portal for hosting Self-service applications, Communication Manager for Contact Center collaboration using SIP/VOIP Architecture, Application Enablement Services and Interaction Center for CTI, Call Management system for Reporting, Avaya CT for Siebel Integration and other CTI CRM integrations. I involve in IVR Customer behavioral analysis, Reporting and Assessing business impact for developing better customer service experience applications. I drive my customer contact centers to improve agent productivity, maximize return on technology investments and reduce costs. I always try to adhere my profession to - "Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. - Peter Drucker"
Senior Software Engineer
• 5+ years of experience developing multiple Customer Relationship Management Solutions, Rich Internet Applications, High Performance Enterprise Application Portals, VoIP and Unified Communication Applications, Land Administration and Geographic Information System Web Portals. • A Microsoft Certified Solutions Associate and Developer with hands-on-skills in Microsoft .Net stack of technologies, Java Enterprise, IP Convergence and Unified Communication technologies. • Strong experience in data modeling and design, business processes automation, solutions conceptualization, enterprise application development, debugging, testing and documentation. • Effective leader and team player with excellent communication, interpersonal and analytical skills.
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